Contact Us
Questions about an order, a bag, delivery or a return — we read every message and we are happy to help. We usually reply within 1–2 business days (Sunday to Thursday).
Phone / WhatsApp
Where we are
LOOMÉ is designed and hand-crocheted in Nazareth, Israel (Karem Al Saheb, Nazareth 1674000). We ship across Israel and worldwide.
Returns and cancellations
You can cancel an order within 14 days of receiving it. See our Refund Policy or go straight to Cancel an order.
Looking for a custom bag?
Custom colour and hardware requests have their own form with everything we need to quote you properly — head to Customize instead.
Send us a message
Use the form below and we will get back to you by email.